bada77 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your own data as a player on our platform.
The following definitions apply throughout this Privacy Policy:
This Privacy Policy applies to all Personal Data collected by bada77 in connection with the operation of the Platform, including data collected from:
This Policy is written in English. The English version is the authoritative version. Indonesian-language summaries provided via customer service channels are for informational convenience only and do not supersede the English text of this Policy.
This Policy should be read alongside bada77's Terms & Conditions, which govern the overall contractual relationship between bada77 and Players.
bada77 collects the following categories of Personal Data, depending on your relationship with the Platform:
| Data Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, national identity number (NIK from KTP), photograph from ID document, selfie image | Account registration; KYC verification |
| Contact Data | Indonesian mobile phone number, email address, residential address (city, province, postal code) | Account registration; customer support |
| Financial Data | Bank account number, bank name (BCA, BRI, BNI, Mandiri, etc.), account holder name, e-wallet identifiers (OVO, DANA, GoPay), transaction history, deposit and withdrawal amounts in IDR | KYC verification; payment processing; AML monitoring |
| Account Activity Data | Login timestamps, session duration, games played, wager amounts, bet history, bonus activations, win/loss records, self-exclusion events | Ongoing Platform use |
| Technical Data | IP address, device type and model, operating system version, browser type and version, screen resolution, device identifiers (IMEI where applicable) | Automatic collection during Platform access |
| Communications Data | Live chat transcripts, email correspondence, WhatsApp message content (where initiated by the Player), support ticket content | Customer support interactions |
| Marketing Preferences | Consent records for promotional communications, preferred contact method, promotional opt-in/opt-out history | Account settings; promotional sign-ups |
Sensitive data: bada77 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, health data, or political opinions. Where identity documents incidentally reveal such information (e.g., religious designation on an Indonesian KTP), this data is not extracted, stored separately, or used for any processing purpose other than confirming identity authenticity.
bada77 collects Personal Data through the following mechanisms:
bada77 processes your Personal Data only for specific, legitimate purposes. The table below summarizes the primary processing purposes and the legal basis relied upon for each:
| Processing Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity, Contact | Contract performance |
| Identity verification (KYC) | Identity, Financial | Legal obligation; legitimate interest |
| Payment processing (deposits & withdrawals) | Financial, Identity | Contract performance |
| Anti-money laundering monitoring | Financial, Account Activity, Identity | Legal obligation |
| Fraud detection and prevention | Technical, Account Activ ity, Identity | Legitimate interest |
| Customer support delivery | Communications, Identity, Account Activity | Contract performance; legitimate interest |
| Responsible gaming monitoring | Account Activity, Identity | Legal obligation; legitimate interest |
| Platform security and integrity | Technical, Account Activity | Legitimate interest |
| Promotional communications | Contact, Marketing Preferences | Consent |
| Platform analytics and improvement | Technical, Account Activity | Legitimate interest |
| Legal dispute resolution and compliance | All categories as relevant | Legal obligation; legitimate interest |
Consent withdrawal: Where processing is based on consent (specifically, promotional communications), you may withdraw consent at any time by updating your preferences in Account Settings or contacting customer support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal, and does not affect processing conducted on other legal bases.
Legitimate interest balancing: Where bada77 relies on legitimate interests as a legal basis, we have assessed that our interests (platform security, fraud prevention, service improvement) do not override your fundamental privacy rights, given the nature of the data involved and the reasonable expectations of players using a gaming platform.
bada77 does not sell, rent, or trade your Personal Data to third-party marketing companies. Your data is shared only in the following defined circumstances, with parties bound by appropriate confidentiality and data protection obligations:
bada77 operates internationally and your Personal Data may be stored or processed in jurisdictions outside Indonesia, including countries where data protection laws may differ from Indonesian standards. When transferring your data internationally, bada77 applies the following safeguards:
By using the bada77 Platform, you acknowledge that your Personal Data may be transferred to and processed in countries outside Indonesia as described in this section. bada77 will always ensure that such transfers are conducted with appropriate safeguards in place.
bada77 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with applicable legal, regulatory, and contractual obligations. The following retention schedules apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized using industry-standard data destruction methods. Deletion is irreversible; Players who submit data deletion requests should be aware that legal retention obligations may prevent immediate deletion of certain data categories as described above.
bada77 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are deployed:
Managing cookies: You can control cookie settings through your browser's privacy settings. Most modern browsers allow you to view, block, or delete cookies at any time. Please note that blocking strictly necessary cookies will prevent you from logging in to the Platform. For detailed guidance on managing cookies in popular browsers, refer to your browser's official help documentation.
bada77 does not use third-party advertising cookies or behavioral tracking technologies for the purpose of serving targeted advertisements on external websites.
The bada77 Platform is strictly intended for adults aged 21 years and older. bada77 does not knowingly collect, process, or store Personal Data from individuals under the age of 21. This policy reflects both bada77's responsible gaming commitments and the legal age requirements applicable to online gaming in the Indonesian market context.
If bada77 becomes aware that Personal Data has been collected from an individual under the age of 21 — whether through misrepresentation during registration, post-registration KYC review, or any other means — bada77 will:
Parents or legal guardians who believe their child may have registered an account on bada77 are encouraged to contact customer support immediately at [email protected] so the matter can be investigated and resolved without delay.
As a Player whose Personal Data is processed by bada77, you hold the following rights with respect to your data. bada77 is committed to honoring these rights promptly and without undue bureaucratic friction:
Request a copy of all Personal Data bada77 holds about you, along with information about how it is being processed and on what legal basis.
Request correction of inaccurate or incomplete Personal Data. Some corrections (e.g., name changes) may require supporting documentation.
Request deletion of your Personal Data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Request that bada77 restrict processing of your data in specific circumstances, such as while the accuracy of your data is being contested.
Request a machine-readable copy of Personal Data you have directly provided to bada77, for transfer to another service provider where technically feasible.
Object to processing based on legitimate interests, including profiling for personalization. bada77 will cease such processing unless compelling legitimate grounds override your objection.
Withdraw consent for processing activities that rely on consent (primarily marketing communications) at any time, without affecting prior lawful processing.
Lodge a complaint with a relevant data protection authority if you believe bada77 has processed your data unlawfully or in violation of this Policy.
How to exercise your rights: Submit a written request to [email protected] with the subject line "Data Subject Request — [Your Username]". Include your registered email address, registered username, and a clear description of the right you wish to exercise. bada77 will acknowledge your request within 3 business days and complete the request within 30 calendar days. Where requests are complex or numerous, this period may be extended by up to an additional 30 days, with prior written notice to you explaining the reason for the extension.
Identity verification for rights requests: To protect your data from unauthorized access or deletion, bada77 will verify your identity before processing any data subject request. You will be asked to confirm your registered email address and may be asked to provide additional verification information consistent with your existing KYC status.
bada77 implements a comprehensive, layered security framework to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Our security measures include:
While bada77 applies robust security measures, no system is entirely immune to risk. Players are encouraged to use strong, unique passwords, enable 2FA, and report any suspected unauthorized account activity to customer support immediately.
The bada77 Platform may, from time to time, reference or display content from third-party game providers whose game interfaces are embedded within the Platform. These third-party interfaces operate under their own privacy policies, and bada77 does not control or accept responsibility for the data practices of third-party game studios or any external websites that may be linked from promotional content.
bada77 does not host third-party advertising banners or affiliate links on the Platform that would cause your browsing data to be shared with external advertisers. If you navigate away from the bada77 Platform to any third-party site, your activity on that site is governed by that site's own privacy policy, not this Policy.
bada77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. The "Last Updated" date at the top of this page indicates when the most recent revision was published.
For material changes — those that meaningfully alter how we collect, use, or share your Personal Data, or that materially affect your privacy rights — bada77 will provide advance notice via the email address registered to your account no fewer than 14 calendar days before the changes take effect. The notification will summarize the key changes in plain language and link to the full updated Policy.
For non-material changes (typographic corrections, clarifications that do not alter substantive meaning, or updates reflecting minor operational changes), bada77 may update the Policy without advance notice, and the revised version will be effective upon publication.
Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure through customer support.
For all privacy-related inquiries, data subject requests, or concerns about bada77's data processing practices, please contact us through the channels below. All privacy communications are handled by our dedicated Data Protection team and treated with strict confidentiality.
When submitting a privacy request by email, please include your registered username, the email address associated with your account, and a clear, specific description of your request. This enables our team to verify your identity and process your request without unnecessary delays.
Six principles that underpin how bada77 handles your personal data
bada77 collects only the Personal Data strictly necessary for the purposes described in this Policy. We do not gather data speculatively or for undefined future use.
Every data exchange between your device and bada77 servers is protected by TLS 1.3 encryption. Your identity documents, financial data, and session credentials are never transmitted in plaintext.
bada77 does not sell, rent, or trade your Personal Data to third-party marketers or data brokers under any circumstances. Your data belongs to you.
Data is held for clearly defined, legally justified periods and then securely deleted or anonymized. We do not retain your information indefinitely without purpose.
Access, correct, export, restrict, or request deletion of your Personal Data at any time. bada77 honors data subject requests within 30 calendar days without undue barriers.
In the unlikely event of a data security incident, bada77 commits to notifying affected Players and relevant authorities within legally mandated timeframes with clear, factual communication.
Our Data Protection team is ready to assist — reach us 24/7 or explore related policies below
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